Privacy Policy

Effective Date: 1 July 2025

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website.

2. What Information We Collect

We collect information you provide directly, such as:

Name, address, email, and phone number (for orders and account creation)
Payment details (processed securely via our payment provider)
Information you enter in contact forms or during checkout

We also collect certain technical and usage data automatically, such as your IP address, browser type, and device information, to support website functionality and improve our services.

We use third-party services and plugins to support essential website features, including order processing, customer support, analytics, spam protection, file uploads, and marketing communications.

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you regarding your orders or inquiries
Improve our website and services
Comply with legal obligations

Third-party service providers may process your data as part of these activities, in accordance with their own privacy policies.

4. Sharing Your Information

We may share your data with:

Payment processors (for order payments)
Delivery and logistics partners (for shipping)
Service providers (such as technical support)
Legal authorities, if required by law

We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and support website functionality. For detailed information about the cookies we use, their purposes, and how you can manage your preferences, please see our [Cookie Policy].

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time.

7. International Transfers

If we transfer your data outside of Israel, we ensure appropriate safeguards are in place to protect your information, in accordance with applicable laws.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for processing (where applicable)
Lodge a complaint with a data protection authority

To exercise these rights, please contact us at the address below.

9. Children’s Privacy

We do not knowingly collect data from children under 13 years old. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

For questions or requests regarding your privacy, contact us at: privacy@creations-on-canvas.com